From Southwest’s site. (Jane Tyska/Bay Area News Group), A Southwest Airlines plane lands in the area of runways 28 left and 28 right as a United Airlines plane waits on a taxiway at San Francisco International Airport as seen from Bayfront Park in Millbrae, Calif., on Thursday, July 20, 2017. The important part of my post back in November was the word "assigned." Travel analyst Terry Trippler said the changes amount to a "mini-cattle call." (Karl Mondon/Bay Area News Group), Southwest airline jets makes their way to a final parking spot on Tuesday, March 24, 2020. Flight attendants will also help provide guidance on distancing during deplaning. If not, Southwest may cancel your reserved space, and you … Customers will line up beginning 30 minutes prior to their flight to begin the boarding process. Southwest currently assigns customers a boarding group but not a specific order for boarding the plane within that group. (Jane Tyska/Bay Area News Group), OAKLAND, CA - APRIL 06: A Southwest Airlines jet lands at Oakland International Airport in Oakland, Calif., on Monday, April 6, 2020. Flight changes. Southwest recommends eating before traveling, since drinks and snacks will no longer be served onboard in order to limit contact with others. Happy Sunday to all of our travel friends, both near and far! After group A boards the aircraft, the airline will board families with young (6 years or younger) children for family boarding (Southwest doesn’t have any special boarding for families with kids over age 6). Air traffic was practically at a standstill due to the coronavirus pandemic. I should have been clearer. Southwest Airlines is one of the only airlines that allows you to make free changes to your bookings (the deadline for making changes is 1 hour prior to departure). But what about @SouthwestAir? The changes are as follows: • Passengers are required to wear a mask or a face covering in the airport and on the plane (began May 22). So first Southwest lines up the people with “A” boarding passes, and you stand in groups of five. Members still will not b… One reason Southwest is such a great choice for families is due to the family boarding process along with these other reasons. Hence my boarding position on that Southwest flight became available to others who checked in after me. Seems like only yesterday they were playing fashion police and humiliating female passengers. 2. Wait, all of these things have happened since last week? Southwest’s Boarding Policy Changes, Almost True Travel Headlines From ‘The Onion,” Monkey Gangs Getting Ready To Rumble In Thailand, & More! Learn how your comment data is processed. Southwest's seating -- and boarding tests in San Diego and San Antonio convinced Southwest that it needs to reduce the need to wait in line before boarding. "They just point blank said, 'No, you're not getting it back.''' Same-day standby is a Southwest policy that allows certain travelers to change their reservations if they want to leave on an earlier flight, assuming there is space on that flight. 30 people from each zone stand on the left, and 30 on the right, and then the monitors change when they are ready to board the next group. Welcome back! These Rule Changes Could Affect You. This post contains references to products from one or more of our advertisers. Southwest Airlines is making a number of major changes to its flight operations amid the new realities of travel. The fee, which costs $15-$25 per person each way, gives travelers a better boarding position on Southwest, which doesn't assign seats. (Photo by Gene Blevins, Contributing Photographer). Post was not sent - check your email addresses! Your boarding position will be A, B, or C and 1-60. New to Southwest? However, it is not always as easy for those without kids to get in the early Sorry, your blog cannot share posts by email. Here's a rundown of the changes announced today: From your post it sounded like perhaps you didn't understand how boarding positions work on Southwest. The airline is also asking passengers to download their mobile boarding pass prior to leaving home in order to limit the amount of exchanges they make with others and to plan on arriving at the airport earlier than usual to allow for new check-in and security processes. What a year its been. • Middle seats are open through through November 30 to provide passengers more personal space onboard). In response to Coronavirus (COVID-19), Southwest has made some modifications to its boarding process to promote physical-distancing. Southwest customers will be required to wear a face covering in order to board the plane. The changes are designed to provide clearer guidance to Customers traveling with service … Beginning January 1, 2021, any A-List or A-List Preferred Members who use same-day standby will be responsible for paying any additional government fees and taxes that result from the change in flights. In response to Coronavirus (COVID-19), Southwest has made some modifications to its boarding process to promote physical-distancing. Instead of seat assignments, Southwest assigns boarding groups (A, B, or C) and boarding positions (1-60) which determine the order in which passengers are allowed to board. Southwest Airlines has announced some changes to its usual boarding process in order to better help keep proper social distancing practices during the COVID-19 pandemic. update: Due to COVID-19, Southwest has made the following changes to its boarding process. March 15, 2020. Ask a friendly Southwest Airlines Customer Service Agent at your gate before the boarding process begins. If you have not flown on Southwest Airlines since before the pandemic you will notice some new changes to the Southwest boarding process because of Coronavirus (COVID-19). Here is more information on Southwest’s mask policy. They used to expire after 24 months of inactivity, though that’s no longer the case. Happy Sunday to all of our travel friends, both near and far! A Southwest Airlines flight takes off from Mineta San Jose International Airport in San Jose, California, on Tuesday, August 29, 2017. During the Southwest boarding process, passengers are instructed to line up at the gate before boarding in order based on their boarding group and position. Southwest Airlines has updated its family boarding policy nearly two years after a same-sex Naples couple with children said they faced discrimination by a boarding agent. With Upgraded Boarding, you can get in the A1 - A15 boarding group for just $30, $40, or $50, depending on your itinerary. Southwest’s Boarding Policy Changes, Almost True Travel Headlines From ‘The Onion,” Monkey Gangs Getting Ready To Rumble In Thailand, & More! Some airlines charge as much as $150. Southwest Airlines has announced some changes to its usual boarding process in order to better help keep proper social distancing practices during the … It’s especially family-friendly to have the built-in flexibility of knowing you can change your flight when you’re traveling with kids. Ask a friendly Southwest Airlines Customer Service Agent at your gate before the boarding process begins. Southwest Airlines changes boarding process: What you need to know Southwest Airlines has announced some changes to its usual boarding process in … In the past when flights were full, passengers would have to line up at the gate close together. Here's a rundown of the changes announced today: * A new Business Select fare, which costs $10 to $30 more per flight than current top fares, is now available. Southwest Changes Family Boarding Policy After Couple Alleges Discrimination Katherine Fan. But Southwest also has a great cancellation policy. Oh, I understood what you thought you were saying. Southwest makes a big deal about not charging its customers change fees. All Access Digital offer for just 99 cents! by The Travel Sisters | Sep 3, 2020 | Flight Reviews, Industry News, Trip Reports | 1 comment. Southwest is the second major airline to change their policy this way in just a few weeks, as in late August United announced that MileagePlus miles would no longer expire. May 9, 2019. Turn on suggestions. CASE PROBLEM. Frequent Flyer Programs Earn Miles Database, Plastiq Review: Use Referral Program to Pay Bills With a Credit Card With No Fee, Updated List of All Southwest Airlines International Flight Destinations, Earn Up To $500 With Discover Credit Card Refer a Friend Program, $30 Rakuten Sign-Up Bonus for New Members + $30 Referral Bonus, Best Travel Shows To Watch Right Now (On TV, Netflix, Amazon Prime & Other Streaming Services), 100+ BEST Gifts For Travelers and Travel Lovers, Earn Bonus Points With Chase Credit Cards Refer-a-Friend Program, All Southwest Airlines International Flight Destinations, Chase Sapphire Preferred Refer a Friend: Earn Up to 75,000 Bonus Points for CSP Referrals, List of Chase Ultimate Rewards Transfer Partners. You can still bring your own snacks. Southwest Airlines updated its family boarding policy after a same-sex Naples couple said they faced discrimination by a boarding agent two years ago. Your email address will not be published. Southwest Airlines recently updated its family boarding policy to allow “two adults” to board together with family members under six years of age during family boarding. Southwest Airlines began with the March 15, 1967, incorporation of Air Southwest Co. by Lamar Muse, Rollin King and Herb Kelleher to fly within the state of Texas.. Kelleher asserted that by staying within Texas, price controls and market regulations imposed by the federal Civil Aeronautics Board would not apply, and the airline could undercut competitors' prices. The main change is that Southwest is now boarding in groups of 10 and only on one side of their boarding poles to help passengers spread out. Air Travel - More Boarding Changes at Southwest - A new Business Select fare, which costs $10 to $30 more per flight than current top fares, is now available. Maui beach closed because of ‘egregious behaviors’ by maskless throngs, Six Flags Discovery Kingdom announces 2021 Drive-Thru Experience, Small craft advisory issued with huge swell on forecast for Northern California, many airlines that will begin requiring passengers to wear face masks while traveling. A computer glitch that prevented passengers from checking in for their Southwest Airlines flights and caused widespread delays around the nation on Sunday was likely caused by a … Unlike other airlines, Southwest Airlines has an open seating policy. • Southwest is now boarding in groups of 10 and only on one side of their boarding poles to help passengers spread out. To know whether or not the bottleneck has indeed been eliminated after the change in boarding process, Southwest should identify if the changes in boarding process have reduced the plane turnaround time, been fit for its capacity, improved customer satisfaction in a long run. Southwest customers will be required to wear a face covering in … Southwest Airlines has announced some changes to its usual boarding process in order to better help keep proper social distancing practices during the … Other boarding and seating changes may be brewing. Flight changes. If you have an upcoming flight on Southwest in November or December and wish to change to another date or different time within 30… The changes are designed to provide clearer guidance to Customers traveling with service animals and will go into effect on Monday, September 17. - Your Mileage May Vary says: March 15, 2020 at 10:10 am … Upgrade your boarding position for only $30, $40 or $50 With Upgraded Boarding, you can get in the A1 - A15 boarding group for just $30, $40, or $50, depending on your itinerary. Upgrade your boarding position for only $30, $40 or $50. Southwest Airlines changes boarding process:…, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email this to a friend (Opens in new window), State extends stay-at-home order in Bay Area as ICU capacity dwindles, Southwest Airlines changes boarding process: What you need to know, Most U.S. airlines will now require passengers to wear face masks onboard. He began writing about the Bay Area music scene in 1992 and became the full-time pop music critic for the organization's Oakland Tribune in 2006. @mercnews @EastBayTimes https://t.co/2LXcbSnh4j, — Jim Harrington (@jimthecritic) May 1, 2020, Get Morning Report and other email newsletters. Your email address will not be published. Notify me of follow-up comments by email. (Gary Reyes/ Bay Area News Group), SAN JOSE, CALIFORNIA - APRIL 6: No travelers can be seen at the Southwest Airlines counter at Terminal B at the Norman Y. Mineta San Jose International Airport in San Jose, Calif., on Monday, April 6, 2020. We appreciate your support! Presently, the airline isn’t offering any sort of service onboard. Southwest Airlines has always been the leader in not charging change fees, however it appears that they’re letting you make changes to your existing itinerary without charging a difference in fare. Southwest’s change and cancellation policies are notoriously customer friendly. More Boarding Changes at Southwest. Travelers will now be boarding the airplanes in groups of 10, with people only lining up on one side of the Southwest’s boarding poles. Best of all, because of Southwest’s no-penalty change policy, you will not be charged a fee for it! •Southwest is posting airport signage and floor markers that encourage physical-distancing in the gate areas (began early May). Southwest’s COVID-19 changes. If you are not familiar with the Southwest boarding policy this is how it works: First, you will need to check in to your flight beginning at 24 hours prior to departure. New changes to the Southwest Airlines boarding process Updated May 2020: Southwest Airlines has modified their boarding process to promote physical distancing. Southwest's Boarding Policy Changes, Almost True Travel Headlines From 'The Onion," Monkey Gangs Getting Ready To Rumble In Thailand, & More! Southwest Airlines has taken more measures designed to attract the business traveler. So while other airlines have zones, Southwest literally has an exact order in which people board. Seems like only yesterday they were playing fashion police and humiliating female passengers. They make everything so complicated….. Just assign seats in advance like EVERY OTHER airline in the world. Southwest Airlines changes policies ... to change its Family Boarding policy to allow two adults with a child six years old and younger to board with Family Boarding. Instead of boarding passengers in groups of 30, the airline now boards in groups of 10. This airline has a few uncommon policies, but the Southwest boarding pass options are similar to those offered by other airlines. Southwest Boarding Order and Southwest Airlines Family Boarding Process The Southwest Airlines family boarding process is different than other airlines. Upon boarding the plane, passengers can choose any open seat. Designed by Elegant Themes | Powered by WordPress. Ticket areas, boarding gates, baggage claim areas will be cleaned multiple times a day; The middle seat will remain empty to help with social distancing, unless a family wants to sit together- they can. - Your Mileage May Vary says: March 15, 2020 at 10:10 am […] writes on View From the Wing about a change to Southwest’s A-List elite boarding policy. Terms apply to the offers listed on this page. Required fields are marked *. (Gary Reyes/ Bay Area News Group), SAN FRANCISCO, CA - APRIL 07: A Southwest Airlines crew member walks through an empty Terminal 2 at San Francisco International Airport in San Francisco, Calif., on Tuesday, April 7, 2020. by joeheg March 15, 2020. • Family boarding is not changing, but Southwest will encourage families to respect the personal space of others during boarding. The scene this week at ComAv, an aircraft maintenance and storage firm at the Southern California Logistics Airport in Victorville as more and more jets are being taken out of service and sent here due to the Coronavirus. DALLAS, Aug. 14, 2018 /PRNewswire/ -- Southwest Airlines Co. (NYSE:LUV) today announces changes to its policies for trained service and emotional support animals. Effective immediately, Southwest Airlines Rapid Rewards points no longer expire. Currently, there is no charge at all for A-List and A-List Preferred Members to take advantage of same-day standby. It starts with the A group, then moves to B, … But is the move going to negatively impact the average not-so-frequent traveler visiting Grandma for the weekend? (If you do not bring a mask or a face covering, Southwest will provide you with one). That’s a big difference than what we’ve seen in the past with as many as 60 people — 30 on each side of the boarding pole — huddled together and waiting to board. Southwest Changes Family Boarding Policy After Alleged Discrimination (Video) this link is to an external site that may or may not meet accessibility guidelines. Southwest Boarding Changes Tracy Stewart - September 20, 2007 See recent posts by Tracy Stewart. Enter your email address to subscribe to this blog and receive notifications of new posts by email. One of the most common questions we’ve gotten from readers since the start of the coronavirus outbreak is if those with a Southwest Companion Pass expiring at the end of 2020 will have benefits extended through 2021 due to the coronavirus. So, starting in early November, Southwest is going to automatically give passengers an assigned … Southwest, like all airlines, is touting a revamped boarding procedure designed to promote social distancing. Changing a flight with Southwest Airlines is a very smooth and easy process. I guess I'm still completely confused as to why you don't simply check in at 24 hours prior to departure, so that you don't get a late boarding position and then need to cancel your flight? Fly Southwest Airlines? Let’s look at each step you need to take to change or cancel a flight on Southwest and the details of these temporary changes. Customers can pick their seat—if you’re traveling together, you’re welcome to sit together. Boy, Southwest is really shaking things up lately. This will help customers “spread out,” according to the airline. But is the move going to negatively impact the average not-so-frequent traveler visiting Grandma for the weekend? (Nhat V. Meyer/Bay Area News Group), A Southwest Airlines flight arrives at Mineta San Jose International Airport in San Jose, California, on Tuesday, August 29, 2017. We may receive compensation when you click on links to those products. However, it is not always as easy for those without kids to get in the early boarding groups. These are just a few of the measures that the airline has implemented in response to the coronavirus pandemic. Print the boarding … (Jane Tyska/Bay Area News Group), A Southwest Airlines jet prepares to take off from Mineta San Jose International Airport in San Jose, Calif., o Monday, Oct. 3, 2016. cancel. As of October 17, your Rapid Rewards points are no longer in … That prompted the airline to change its Family Boarding policy to allow two adults with a child six years old and younger to board with Family Boarding. Southwest Airlines is slowing adding back amenities that they’ve slashed due to the COVID-19 pandemic, with the first being canned water and a snack mix onboard all flights over 250 miles. by joeheg March 15, 2020. Southwest Airlines Community. New Changes to the Southwest Airlines Boarding Process.